FAQS

BLOCK TOONS – FAQs

What is Block Toons?

Block Toons is a collectible lifestyle brand blending art, street culture, fashion, and nostalgia into limited-edition pieces designed for collectors and creatives alike.

Are your releases limited?

Yes. Most Block Toons releases are produced in small quantities to maintain exclusivity and quality. Once a drop sells out, it may not return.

When will my order ship?

Orders are usually processed within 2–5 business days. During launches or high-demand releases, processing times may be slightly longer.

Do you ship internationally?

Yes — Block Toons ships worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

Will I receive tracking information?

Absolutely. Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

Can I cancel or edit my order?

If your order has not yet been processed, we’ll do our best to assist. Once an order has shipped, changes or cancellations can no longer be made.

What is your return policy?

Due to the limited nature of our products, all sales are considered final. However, if your item arrives damaged or incorrect, contact us within 48 hours of delivery and we’ll make it right.

My item arrived damaged — what should I do?

Please email us with your order number and clear photos of the issue within 48 hours of receiving your package so our team can assist you promptly.

Are your products collectible?

Yes. Every Block Toons piece is designed with collectability in mind — from the artwork and packaging to the limited availability of each release.

Will sold out items restock?

Some pieces may return in future variations, but many releases are intentionally one-time drops.

How can I stay updated on future drops?

Follow Block Toons on social media and subscribe to our mailing list for early access, release announcements, and exclusive updates.

Do you collaborate with artists or brands?

We’re always open to creative partnerships that align with the Block Toons vision and culture.

How can I contact customer support?

For all enquiries, please contact us through our website or support email. We aim to respond as quickly as possible.